At Smoke Fox, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy ensures that your order is delivered to you in a timely manner and in perfect condition. Please read the following information to understand our shipping process and policies.
We offer free domestic shipping on all orders. Whether you're located in the bustling city or a remote area, we will deliver your package right to your doorstep. Our dedicated shipping partners ensure that your order is handled with care and delivered to you as quickly as possible.
If you're located outside of the United States, we offer international shipping options to bring our innovative smoking accessories to customers around the world. International shipping rates start at $20 and may vary depending on the size and weight of the package. Rest assured, we work with trusted international shipping providers to ensure that your order arrives safely and efficiently.
Once you place an order with us, our team will carefully pack and prepare your items for shipment. We aim to process and ship all orders within 1-2 business days. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.
The delivery time for your order may vary depending on your location. For domestic orders, you can expect your package to arrive within 3-7 business days. International orders may take longer, typically arriving within 7-14 business days. Please note that these are estimated delivery times and actual delivery may be affected by factors beyond our control, such as customs clearance procedures or unforeseen delays.
We understand the importance of knowing the status of your order. That's why we provide tracking information for all shipments. Once your order is shipped, you will receive a tracking number that you can use to track the progress of your package. Simply visit our website and enter your tracking number in the designated tracking tool to get real-time updates on the whereabouts of your order.
While we strive to offer worldwide shipping, there may be certain restrictions on specific products due to legal regulations or shipping limitations. We apologize if we are unable to ship certain items to your location. If you have any questions or concerns about shipping restrictions, please feel free to contact our customer support team.
For any further inquiries regarding our shipping policy or to track your order, please don't hesitate to reach out to us. We are here to assist you and ensure that your Smoke Fox products are delivered to you with the utmost care and efficiency.